Head of Operations - Global Trust Bank
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The Head of the Trust Operations is expected to cover a wide range of strategic, operational, managerial and administration activities. In particular, the Head is wholly accountable for an effective, efficient and professional operations department that is reflective of a market leading Private Bank. The role demands in particular:
The development and enhancement of key operational systems, both internal and external, that that will capture core processes e.g. trust accounting, inflow/outflow capture.
Providing oversight and monitoring of daily activities e.g. funds flows, corporate actions, documentation receipt/dispatch etc.
Supervising and controlling all reconciliation activities i.e. with regard to trust assets and related transactions.
Oversight and control of local withholding tax calculations and administration of related payments.
Supervision and control of all regular and ad hoc reports to clients, management, regulators and auditors as required.
Providing effective leadership and guidance for communication with custodians, broker/dealers etc.
Forming close and effective collaboration with other group departments in Japan and overseas to enhance and support administrative tasks.
Playing a leading role in developing and implementing the strategic plan to ensure the operations IT infrastructure follows an agreed growth plan.
Core Skills and Requirements:
Seven + years of experience in various relevant operational areas gained within the financial services industry in Japan.
Experience within the trust business (i.e. with Trust Bank or Trust Company) highly valued.
Advanced IT skills required i.e. MS Office, workflow tools, business process management tools etc. Desirable IT skills - candidates with application development experience, i.e. the development and roll-out of operational systems.
Strong written and verbal communication skills Japanese (fluent) and English (high business standard).
Proven managerial skills required i.e. candidate will lead and develop a team of high-performing professionals.
High level of presentational skills required in order to convince management and stakeholders of the confidence and capability of the job holder.