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Relationship Manager - Global Market Intelligence

Updated: Sep 19, 2021

Core Responsibilities:

  • Managing a book of business, expanding the annual subscription in an effort to promote increased usage, growth in the existing user base as well as upsell of additional services

  • Visiting potential and existing clients to present new functionality and training existing users individually or in a group setting

  • Build and maintain strong relationships with clients at all levels, and become their partner

  • – i.e. end-users, business heads, senior management, etc

  • Proactively assess and address user needs in order to drive the best possible client experience

  • Gathering competitive intelligence to uncover potential changes in clients’ business needs; turning client feedback into actionable strategies to drive new business and address competitive risks

  • Analyzing client usage trends to identify growth and risk areas

  • Facilitating product related questions from clients by seeking solutions across appropriate internal groups

  • Participating in brainstorming sessions aimed at incorporating personal and client feedback into product designs for future releases

  • Help users create and maintain detailed financial models by working closely with the users and our internal modeling team

Core Skills & Requirements:

  • Bachelor’s degree required

  • A minimum of 3 years work experience in the financial industry in a client facing or analytical role (commercial lending, investment banking, or investment management) or information services industry is preferred

  • Strong ability to communicate with clients in a clear manner with strong presentation skills

  • Entrepreneurial mindset; demonstrates drive, initiative, energy and sense of urgency

  • Work effectively in a team-based environment as well as independently

  • Excellent problem solving skills and, analytical capabilities (eg. financial modeling) or Corporate Finance knowledge a plus

  • Personal Qualities: Strong personal integrity, confident and positive manner, problem solver, adaptable, honest, trustworthy, ambitious & resilient

  • Communication & Collaboration: Strong demonstration of teamwork, collaboration and camaraderie working with colleagues and internal senior stakeholders across different departments/divisions globally

  • Fluent in business level Japanese and English (verbal and written)

  • CFA, CMA qualifications or MBA is a plus

  • Desire and flexibility to learn and grow in an ever-changing environment.

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